0111465659 admin@hrmd.co.ke

IT Assistant at Villa Rosa Kempinski Nairobi

Job role insights

  • Date posted

    July 16, 2025

  • Closing date

    July 26, 2025

  • Hiring location

    Nairobi

Description

IT Assistant - Local Hire

The incumbent in this position is responsible to develop and maintain efficient systems necessary to ensure the smooth running and maintenance of the Hotel’s technical/audio-visual equipment. 
To handle the running of day-to-day challenges in the scope of IT in the Hotel as per set standards, policies and procedures.

Key Responsibilities

  • Solves technical and operational challenges in the scope of IT reported by users.
  • Ensures database integrity and security is maintained, data storage, archiving, backup and recovery procedures are functioning correctly.
  • Carry out or arrange for the carrying out of routine and emergency technical equipment maintenance, including system housekeeping and security procedures.
  • Follows Kempinski code of practice as related to data and end point security and operation of computer systems with a thorough knowledge of standards of operating procedures.
  • In cooperation with the IT Manager, suggests on the existing and future systems being developed or implemented.
  • To assist the IT Manager in all stages of the day-to-day operation of the Hotel. 
  • Provide technical support to guests in banquets and all other areas including technical equipment when appropriate.
  • Coordinate on equipment maintenance during the banquet and other functions to ensure smoother operation is held and to ensure that equipment is back in inventory in good state of repair.
  • At least twice weekly, perform routine inspection of all maintenance operational areas and report any equipment malfunction to the IT Manager.
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
  • To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
  • Enforce all IT policies across the hotel.

Skills, Knowledge and Expertise

  • Degree/ Diploma in a IT related course  from a recognized learning institution.
  • Kenyan Citizen.
  • Minimum of 1 year experience in a similar capacity is preferred.
  • Ability to work and communicate in a multinational environment.
  • Excellent grooming skills and must be well versed in professional and personal etiquette.
  • Good Communication skills.
  • Out going with a positive learning attitude.

How to apply

Click on the link to apply:  https://kempinski.pinpointhq.com/en/postings/82c25565-5bcc-4378-81b2-290421dd0dc4

About Villa Rosa Kempinski Nairobi

Villa Rosa Kempinski Nairobi is a Five Star luxury hotel situated on Chiromo Road, the hotel is just a 5-minute drive to the city centre, and 20 km from Jomo Kenyatta International Airport.The hotel boasts of 200 stylishly-designed and tastefully-decorated rooms and suites spread on 10 floors, 5 themed restaurants, varied conference rooms plus Kempinski The Spa.

Interested in this job?

9 days left to apply

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