F & B Head

Our client in the hospitality industry is looking to fill the above position, to be based in Nairobi.  The ideal candidate must have a minimum of 3 years as a Restaurant/Lounge Head and managing a team in a fast-paced environment.

Job Purpose:

To deliver high-quality food & beverages to customers and assist in ensuring that the overall business achieves its ultimate potential in sales, customer satisfaction &retention, and profitability through creating an environment for customers which is stylish, contemporary, and offering high-quality “modern” food & beverages with style.

Duties and Responsibilities:

• Ensure all beverage-related stock items, products are purchased in accordance with the business levels and that only agreed suppliers are utilised
• Responsible for staff orientation  and overall supervision at the branch level
• Ensure high standards are maintained in the premises with regard to furniture, fixtures & fittings, initiate and oversee maintenance and repairs, as required.
• Ensure a wide variety of products is maintained, adding new products in collaboration with the director, as deemed appropriate.
• Ensures full compliance with all statutory authorities, including County Government, NACADA, KRA, Music Society of Kenya, and any other license for the premises.
• Make recommendations to management for price reviews of bar and food menus, reprinting of menus, and any revisions deemed necessary.
• In charge of developing & implementing marketing, advertising, public, and community relations campaigns to attract patrons and evaluating the results of campaigns.
• Maintain client satisfaction by monitoring, evaluating & auditing food, beverage, and service offerings.
• Ensure team cohesion with all other HOD’s for excellent customer service.

Qualifications:

• Must have a Bachelor's Degree or higher qualification in hospitality management
• Must have a minimum of 3 years as a Restaurant/Lounge Head and managing a team in a busy and fast-paced environment.
• A natural leader with the ability to get the best from a team.
• A good communicator, friendly and inclusive, even after a long shift.
• Must have excellent guest service skills, always exceeding guest expectations.
• Strong knowledge of the high-end food and beverage market.

How to apply:

Qualified candidates should send their CV and application letter quoting their expected salary to jobs@aurumconsultants.co.ke. This is an urgent position and will remain open until it’s filled.  Only qualified candidates should apply.