Sales Officer-AA Destinations
AA Destinations is a subsidiary of AA Kenya, comprising of licensing, tours and travel.
Licensing offers internationally recognized mobility documentation, including International Driving Permits (IDPs) and Carnet de Passage (CPDs), which facilitate cross-border vehicle travel. The Tours & Travel Division offers customized travel solutions, from local tours to international holiday packages, visa support, ticketing, and itinerary planning.
We are looking for 2 sales officers to join our team;
1. Sales Officer-AA licensing
Key performance areas;
- Promote and sell International Driving Permits (IDPs) and Carnet de Passage (CPDs) to clients planning to drive internationally or transport vehicles across borders.
- Educate customers on eligibility, processes, and documentation requirements for licensing services.
- Respond to inquiries from individuals, Corporates, travel agencies, and expats.
- Develop partnerships with corporates to drive service uptake.
- Track leads, follow up diligently, and maintain client records.
Education and Experience
- Diploma or degree in sales and Marketing, communications, or related fields.
- Sales experience in travel, or regulatory services is a plus.
- Excellent communication and organizational skills.
- Ability to grasp and explain international driving/travel requirements with accuracy and confidence.
2. Sales Officer-Tours and Travel
Key performance areas;
- Sell local and international tour and travel packages, air tickets, hotel bookings, visa processing, and travel insurance.
- Customize travel solutions to meet individual client needs and preferences.
- Build relationships with travelers, tour operators, and corporate clients to drive business growth.
- Stay updated on travel advisories, seasonal offers, and destination trends.
- Manage post-sale follow-ups to ensure excellent customer experience and repeat business.
Education and Experience;
- Diploma or degree in Sales and Marketing, Communications, Tours and Travel, or related field.
- At least 2 years’ experience in tours and travel sales.
- Ability to sell experiences with enthusiasm and professionalism.
- Strong client service, communication, and time management skills.
