Senior Manager, IT Asset Management at Equity Bank

Job Purpose:   

The Senior Manager, IT Asset Management will oversee Equity Group (ITAM) IT Asset Management Program. 

Working in close coordination with technical teams and cross-functional stakeholders (e.g., Finance & Accounting, Procurement, Information & Cyber Security Risk, Technology Governance & Controls and Vendors), the IT Asset Senior Manager will ensure that Equity Group IT assets are accounted for, deployed, maintained, upgraded, and disposed as per the IT Asset Management policy & procedures and external regulations. 

The IT Asset Senior Manager will ensure that Equity Group IT Assets deliver value, remain operational & fit for purpose while minimizing costs and risks. 

Job Responsibilities/ Accountabilities: 

• Manage & maintain an accurate and up-to-date inventory of all IT Hardware & Software Assets in the Equity Group Configuration Management Database (CMDB). 

• Provide weekly, monthly & ad-hoc reports on the usage of IT assets / ITAM metrics to senior management and other stakeholders with recommendations to enhance financial and operational performance. 

• Manage & maintain licenses, warranties, and service agreements on behalf of the organization to ensure compliance with vendor contracts, product usage rights, software license agreements & data privacy laws. 

• Maintain processes for proper provisioning, re-purposing and disposals of IT hardware assets. 

• Monitor & manage the life cycle of all ICT assets from procurement to disposal as per IT Asset Management Policy. 

• Develop and maintain positive relationships with internal and external stakeholders including Risk, Audit and compliance. 

• Stay up to date with industry trends and best practices in IT Asset Management. 

• Identify opportunities to optimize usage and performance of IT assets such as software license optimization, hardware consolidation, and vendor contract renegotiation. 

• Ensure compliance with internal policies and external regulations related to IT Asset Management 

• Actively evaluate industry solutions to drive continuous improvement and automation for ongoing asset management activities. 
• Coach, mentor, lead and manage staff performance in the team.

Qualifications

Essential Knowledge 

• Excellent understanding of Major Incident Management procedures. 

• Proficiency in MS Office. 

• Proficiency in computing principles.  

• Prior experience working with Service Desk and Incident Management Tools. 

Key Critical Competencies 

• Analytical thinker - Comprehend and identify patterns or connections between situations that are not obviously related, and identify key or underlying issues in complex situations 

• Teamwork – Facilitates collaboration between stakeholders who have diverse objectives. 

• Customer focus – put customer requirements in the forefront when tracking performance 

• Strong experience with data analysis 

• Team management & leadership skills. 

• Relationship building skills. 

• Superior presentation, written and verbal communication skills, with a keen eye for details. 

• Proven track record to work & deliver within strict deadlines. 

• Self-management, management of stakeholders and strong organisation skills.  

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization. 

Requirements: 

• Bachelor’s Degree in Computer Science, ICT or Related Field from a recognized university. 

• ITIL / ISO 20000 Certification. 

• ITIL Intermediate certification(s) is an added advantage. 

• Certification in IT Asset Management will be an added advantage. 

• 5-7 years’ work experience with at least 3 in IT Asset Management.  

• Proficient knowledge in IT infrastructure (hardware, databases, operating systems, local area networks, transaction processing systems). 

• Data Analytics is an added advantage.  

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https://equitybank.taleo.net/careersection/ext_new/jobdetail.ftl?job=250000HZ&tz=GMT%2B03%3A00&tzname=Africa%2FNairobi