SENIOR INFORMATION COMMUNICATION TECHNOLOGY OFFICER (MICROSOFT NAVISION/PORTALS) – KASNEB GRADE 6 (2 POSTS)

SENIOR INFORMATION COMMUNICATION TECHNOLOGY OFFICER (MICROSOFT NAVISION/PORTALS) - KASNEB GRADE 6 (2 POSTS) - HRM/CS/SICT/1/2026

(a) Job Specification
Reporting to the Assistant Director, Information Communication Technology, the Senior Information Communication Technology (ICT) Officer will be responsible for:
(i) Managing and maintaining ICT systems, including hardware, software, and networks;
(ii) Installing and configuring computer systems;
(iii) Providing end user support and training users on effective and efficient use of ICT facilities;
(iv) Provide ongoing maintenance and support for the existing Microsoft Dynamics NAV portals.
(v) Ensure that the portals operate at optimum levels with no downtimes.
(vi) Perform customizations and additional capabilities on existing portals and develop additional portals as applicable
(vii) Document and troubleshoot the errors and any other issues on each functional module of the system.
(viii) Develop and customize existing and new modules as per user needs while creating additional functionality based on used needs.
(ix) Support third party integrations where required.
(x) Develop additional portals as may be required.
(xi) Administer and maintain the Microsoft Dynamics 365 Business Central System (ERP).
(xii) Oversee the integration of MS 365 Business Central with other systems.
(xiii) Transfer specific functions to the portals in liaison with the portal developer
(xiv) Diagnosing and troubleshooting complex technical issues and coordinate solutions;
(xv) Installing, configuring and monitoring Local Area Network components;
(xvi) Administering and managing users in the Active Directory, e-mail server and User applications;
(xvii) Ensuring Business continuity by performing regular updates, patches, and backups.
(xviii) Monitoring systems for potential vulnerabilities and respond to security incidents as needed;
(xix) Preparing and maintaining documentation for ICT processes, systems configurations, and procedures.

(b) Person Specifications
For appointment to this grade, an officer must have: -
(i) Cumulative service period of six (6) years relevant work experience three (3) of which should have been in the grade of Information Communication Technology Officer I or in a comparable position. Such experience to include expertise in Microsoft Dynamics NAV development, customization and upgrade; development, maintenance and upgrade of Microsoft Dynamics NAV portals.
(ii) Bachelor of Science degree in any of the following fields: Computer Science, Computer Technology, Informatics, Computer Science & Technology, Information Systems, Informatics and Computer Science, Information Technology, Computer Security and Forensics, Business Information Technology, Electrical/Electronic Engineering,
Telecommunications Engineering or its equivalent qualification from a recognized Institution;
(iii) Membership to a relevant professional body and in good standing where applicable;
(iv) Certificate in Database Management (Oracle, SQL, DB2 or its equivalent), Information Security (CISSP, Security+, CISA, CISM or its equivalent), Service Support Operations (ITIL, COBIT or its equivalent), Network Administration (CCNA, HCNA, N+, HP or its equivalent), System Administration (MCSE, Linux, Unix or its equivalent), or Software
Development (Java, Visual Studio, Python, Oracle, or its equivalent) or relevant certification from an accredited examination body; and
(v) Shown merit and ability as reflected in work performance and results.

(c) Key Competencies
(i) Adaptability;
(ii) Teamwork;
(iii) Attention to Detail; and
(iv) Analytical skills.

Please note that:
(i) Canvassing in any form shall lead to automatic disqualification.
(ii) Shortlisted candidates shall be required to present the originals of their National Identity Card, academic and professional certificates and testimonials at the time of the interview.
(iii) The job descriptions and specifications are available on the KASNEB website.
(iv) A candidate applying for more than one position is encouraged to list the positions in their application letter in order of preference.
(v) It is a criminal offence to present forged or falsified certificates or documents.
(vi) Successful candidates (those appointed to the advertised positions) shall be required to submit the following documents prior to the issuance of the offer of appointment, in compliance with Chapter Six of the Constitution of Kenya, 2010:
• Valid Certificate of Good Conduct from the Directorate of Criminal Investigations (DCI).
• Clearance from the Ethics and Anti-Corruption Commission (EACC).
• Tax Compliance Certificate from Kenya Revenue Authority (KRA).
• Clearance Certificate from the Higher Education Loans Board (HELB).
• Clearance Certificate from an approved Credit Reference Bureau (CRB)

Application Procedure
Interested and qualified candidates should submit their applications through the email address ceo@kasneb.or.ke attaching certified copies of: curriculum vitae, copies of academic transcripts, academic and professional certificates, National Identity Card and testimonials. Provide in your detailed curriculum vitae the names and contact addresses of three (3) referees. The applications should reach the undersigned not later than Monday, 23 February 2026. The application letter must clearly indicate the “REFERENCE NUMBER” of the position applied for and be addressed
to:

Secretary/Chief Executive Officer
KASNEB
P.O. Box 41362 – 00100
NAIROBI, KENYA

KASNEB is an equal opportunity employer committed to inclusivity and diversity. Individuals from marginalized and minority communities, women, youth and persons with disabilities are strongly encouraged to apply. Applicants who are persons with disabilities are required to submit a copy of a valid NCPWD Membership Card, where applicable.