Talent & Capability Associate at Britam

Job Purpose:

• This role supports the company's human resource strategy by assisting in talent acquisition, learning & development and performance management. The incumbent will help source and engage potential candidates while contributing to the implementation and evaluation of development programs.

• Key responsibilities include providing administrative and logistical support for talent acquisition efforts, ensuring a positive experience for candidates and hiring managers. The role will also involve assisting the learning and development team with various tasks to support HR functions.

• Additionally, the role holder will provide support to employees and line managers in the performance management process, helping to address system-related inquiries and ensuring smooth operations. This position is an excellent opportunity to gain hands-on experience in HR and contribute to the growth and development of talent within the organization.

Key responsibilities:

Talent Acquisition

• Responsible for attracting, evaluating, and hiring from a diverse pool of recent graduates and experienced talent.
   

• Support to analyze and report on recruiting metrics.
   

• Implement creative recruiting strategies to reach prospective applicants.
   

• Liaise and maintain relationships with stakeholders (HRBPS & Line Managers) to come up with recruitment & onboarding schedules.
   

• Ensure a positive candidate experience for all applicants by responding to inquiries from prospective applicants timely and professionally.
   

• Receive and record job vacancy information from HRBPs.
   

• Act as a point of contact and build influential candidate relationships during the selection process.
   

• Utilize and understand recruitment technology systems (i.e. Taleo).
   

• Support in the implementation and management of HR systems.
   

• In liaison with the HRBPs provide recruiting support in interviewing, selection processes, offer management, process documentation, compliance management, and status communication with candidates and hiring managers.
   

• In liaison with the HRBPs, contribute to handling recruiting functions such as interview management, correspondence, background screening processes, pre-employment screening, offer letter preparation, and facilitation of new hires.

Onboarding

• Implement the onboarding program for all new hires.
   

• Welcome newly hired employees and ensure a great employee experience throughout the onboarding journey by managing the end-to-end onboarding process.
   

• Prepare and distribute onboarding welcome gifts.
   

• Craft and send communication to the business with information about new staff announcements (both in the regions and in country) and internal appointments.
   

• Schedule and co-ordinate onboarding presentations by liaising with different facilitators in the various departments.
   

• Serve as the primary point of contact for hiring managers and newly hired employees.
   

• Acquiring feedback on the onboarding process through the utilization of the 
  onboarding survey and constant use to improve the onboarding experience.
   

• Create and launch the onboarding survey and ensure employee and manager 
  satisfaction.

Learning and Development

• To support the development and implementation of all aspects of the Organization’s training programs, policies, and objectives to develop and maintain effective employee strength.
   

• Support in the measurement of the total effectiveness of all learning and development programs.
   

• Provide proactive tactical support to the Learning Lead and the Head of Talent and Capability.
   

• Support the Learning Lead in the delivery of the annual training calendar to key stakeholders.
   

• Organize and Co-ordinate ongoing training and development activities.
   

• Maintain knowledge of learning and development, instructional design trends and developments, and understands how evolving technologies and trends should impact the design of instruction.

Performance Management

• Coordinate performance review schedules and communications.
   

• Support employees and managers with tools and processes.
   

• Track progress and ensure timely completion of reviews.
   

• Maintain accurate performance data and generate basic reports.
   

• Assist in goal-setting, feedback collection, and review logistics.
   

• Ensure confidentiality and compliance with HR policies.

Talent Management

• Supports in the implementation of the talent management frameworks including succession management to consistently identify and assess talent by leveraging best practices in approach and delivery.
   

• Support in reporting Talent Management, its progress and impact to both the business and the HR Team.
   

• Delegated Authority: As per the approved Delegated Authority Matrix.

Knowledge, experience and qualifications required:

• Bachelor’s Degree in a Business related field
   

• Diploma in Human Resource Management and / Certification in CHRP.
   

• Must be a member of IHRM.
   

• 3- 5 years’ experience in generalist human resources management, experience in supporting Talent Acquisition, Performance management and Learning and development will an added advantage
   

• Excellent interpersonal and communication skills.
   

• Able to work effectively in a multicultural environment.
   

• Attention to detail, organized, proactive and has the ability to prioritize skills.
   

• Skills in database management, record keeping and HR Analytics.
   

• Ability to work in a fast-paced environment and handle a high volume of requests in an effective and timely manner.
   

• Proficiency in MS Word, Excel and email / internet.