SECURITY OFFICER at Family Bank

REPORTING TO: HEAD OF SECURITY & INVESTIGATIONS
Job Purpose:

The job holder will assist the bank to provide complete security and safety for all its visitors, staff,
buildings, collections, information, and other assets. Role holder will assist in delivering a holistic and dynamic
security environment for the bank through physical security management, investigations and Law Enforcement
Agencies liaison.

Key Responsibilities:
▪ Ensure that security equipments (such as break-in alarms, CCTV monitoring, burglary lock down systems,
etc.) are installed and functional and supervise FBL security service providers.
▪ Continuously assess and review the adequacy of the installed security controls in relation to the emerging
crime, security and safety trends.
▪ Ensure that security and safety standards are maintained in all FBL premises through periodic checkup of
all security equipments and installations.
▪ Oversee and manage relationships with outsourced security firms to guarantee effective service delivery in
alignment with FBL standards.
▪ Maintain detailed and comprehensive records of all security-related incidents, supporting transparency and
facilitating future investigations.
▪ Plan and deliver internal security training and awareness programmes for both FBL and contracted staff.
▪ Develop, implement and monitor the adherence to physical security procedures across all the FBL sites.
▪ Manage access control, CCTV and other physical security systems at the Head Office and branches to
safeguard employees, visitors, vendors and Bank assets.
▪ Conduct regular inspections of Bank premises, identifying and resolving security gaps.
▪ Investigate fraud, theft and other offences, preparing detailed reports with recommendations.
▪ Coordinate with Police Department or other authorities in investigating issues where the bank or its employees are involved.
▪ Represent the bank in court cases involving ex-staff, customers and third parties by gathering required evidence and ensuring that the process takes its course.
▪ Support the Bank’s Occupational Health and Safety initiatives.
▪ Monitor and the deployment of armed guards across all the branches.
▪ Maintain and develop relationships with external security companies and local police authorities.
▪ Any other official duty that may be allocated from time to time.

The Person:
The ideal candidate must possess the following:
Qualifications/Experience:
• Bachelor’s degree in criminology, Business, IT or other related fields.
• Minimum 3 years’ working experience in the security profession, preferably in banking, law enforcement or the National Police Service.
• ICT Knowledge will be an added advantage.
• Experience in staff or guard supervision.
• Demonstrated effective communication skills at all levels.
• Sensitive to safety and security related social issues, supported by good analytical skill.
• High standards to integrity with keen sense of responsibility.
• Flexible working hours and business travel in short notice on occasions or as required.

Special requirements.
• Based in Head Office with frequent and impromptu travel.
• Flexibility to work outside normal hours when required.

ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; closing date is 12th December
2025.

Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.
“We are an equal opportunity employer”