Principal Officer/Administration at the Communications Authority of Kenya

An officer at this level  will work with the guidance of an Assistant  Director. The duties and responsibilities  for this position shall entail: -

i.        Developing, implementing and reviewing administration policies, strategies, standards, guidelines and procedures,

ii.      Coordinating the provision of safe, healthy and conducive working environment in the Authority,

iii.     Developing and maintaining an effective inventory control system to ensure efficient management of the Authority’s assets,

iv.     Coordinating the acquisition of insurance covers of all the Authority’s assets to mitigate against risks,

v.       Coordinating  the processing of  insurance claims for both staff and the Authority across various lines (General, motor, group life, travel  and Group accident etc  to ensure timely settlement,

vi.     Acting as a liaison  with the Insurance  Service providers  through facilitation of communication on all insurance related matters, including claims settlement, policy clarification, member education on scope of cover and renewal negotiations,

vii.   Coordinating compliance reporting to ensure all insurance activities comply with relevant laws, internal policies and contractual obligations with the service providers

viii.  Coordinating and managing outsourced services of the Authority under general administration

ix.     Ensuring , maintenance and cleanliness of offices, equipment, facilities, and assets;

x.       Coordinating and managing payment for  utilities, bills,  leases, land rates and  courier services,

xi.     Manging Service Level Agreements(SLA) with the  outsourced  service providers under  General Adminstration, to ensure adhererance to  Service Quality standards.

For appointment to this grade, a person must have: -

i.        Bachelor’s degree in any of the following disciplines: - Public Administration, Business Administration, Insurance, Finance, Risk, Actuarial Studies, Political Science/Government, or equivalent qualification from a recognized Institution,

ii.      Attained at least Nine (9) years’ relevant work experience three (3) of which should have been at the grade of Senior Administration Officer or in a comparable position,

iii.     Membership to a relevant professional body where applicable,

iv.     Management course lasting not less than four (4) weeks from a relevant institution;

v.       Proficiency in Computer Applications,

vi.     Shown merit and ability as reflected in work performance and results,

vii.   Fulfilled the requirements of Chapter Six of the Constitution of Kenya 2010.

Relevant certification in Insurance i.e Insurance Certificate of proficiency (COP, IIK, FLMI) Will be an added advantage.

i.        Planning skills,

ii.      Excellent Communications, interpersonal and  Reporting  Skills,

iii.     Supervisory skills,

iv.     Strong Analytical and Negotiation skills,

v.       Risk Management Awareness and Analysis,

vi.     Customer service orientation,

vii.   Team player,

viii.  High  level of Intergrity, Professionalism and Confidentiality,

ix.     Familiarity with Insurance Systems, Excel  tracking tool, or ERPs for managing Insurance Data Workflows will be an added advantage.