Head, Business Management at M-KOPA

About the Job

The Head of Business Management serves as a senior strategic partner to the General Manager and departmental leaders, driving business transformation across all key functions. This senior leadership role combines strategic oversight with hands-on operational expertise, leading high-impact transformation initiatives while erving as an incubator for new business lines and verticals.

Strategic Business Support

• Serve as strategic partner to the General Manager on business-critical initiatives and transformation projects

• Manage local business relationships (like MNOs, OEMs, Retention DFS) that are revenue drivers; Review partnership performance; And address operational partnership issues.

• Monitor marketing performance and ensure alignment with acquisition and retention objectives; Review marketing activities and ensure brand consistency across channels

• Lead market-wide business intelligence and analytics initiatives, developing comprehensive dashboards and KPI frameworks

• Drive data-driven decision making through advanced analytics, performance modeling, and predictive insights

• Provide interim senior leadership during transitions, organizational changes, or strategic pivots

Cross-Functional Operational Excellence & Performance Optimization

• Partner with department heads to design and implement comprehensive solutions for operational challenges and performance optimization

• Lead analytics and pricing optimization strategies to drive revenue management and business intelligence capabilities

• Lead regional implementation and monitoring of fraud prevention strategies in coordination with global Center of Excellence

• Optimize cross-functional processes and eliminate operational silos to enhance overall business performance

Project Leadership & Innovation Incubation

• Manage critical strategic projects including new product/financial services launches and market expansion initiatives

• Lead incubation and development of new business lines and revenue verticals for the local operations

• Own complex transformation projects and business innovation initiatives requiring senior-level stakeholder management

• Drive innovation strategy, new revenue stream development, and change management at the senior leadership level

   

Qualifications & Experience

• Bachelor's degree in business administration, Operations, Project Management, or related field

• 7-10 years of progressive experience in senior management, transformation, or general management roles

• Strong background in business intelligence, analytics, and data-driven decision making

• Proven track record leading large-scale business transformation and operational excellence initiatives

• Experience in new business development, product incubation, or strategic project management

• Track record of driving results in fast-paced, customer-centric environments

• Excellent communication and leadership skills

Key Competencies

• Senior-level strategic thinking with strong execution capabilities

• Business transformation and operational excellence expertise at enterprise scale

• Executive presence and ability to influence and lead at all organizational levels

• Advanced commercial acumen with revenue optimization experience

• Change leadership and complex program management at senior leadership level

Apply

https://jobs.ashbyhq.com/M-KOPA/9d061ef8-2b5c-4ba0-b6de-aeb49ed0a159?locationId=de0c019d-ff22-48d8-b57c-84444ad6330f&utm_source=jm6xOrdPqm