Administrative Officer – Kargeno Kisumu at KEMRI

Administrative Officer - Kargeno Kisumu

• Work closely with the Site Coordinator, Study Coordinator, Administrators, and Management Team to contribute operational information, develop and implement action plans, and ensure policies, procedures, and systems are effectively executed.

• Analyze and improve operational processes, including workflow, staff and space requirements, equipment layout, productivity, quality standards, and customer-service performance; identify trends, resolve problems, and complete audits.

• Maintain a safe and healthy work environment by establishing, enforcing, and complying with institutional standards, procedures, and legal regulations.

• Serve as the primary point of contact for research project client issues related to equipment quality, service delivery, accidents, or on-site incidents, ensuring timely resolution.

• Communicate client and project-related operational issues to the operations team and implement continuous improvements to enhance client experience and address complaints.

• Develop and manage study site operational systems, including product handling, storage requirements, equipment utilization, and processes for receiving and managing supplies and equipment.

• Coordinate procurement activities by following up on supply requisitions with the KEMRI Institutional Procurement Department and assisting in managing relationships with key operational vendors.

• Liaise with the procurement committee and institutional procurement department to coordinate quotation review, analysis, and approval processes.

• Ensure timely delivery of supplies by following up with vendors and reviewing the accuracy of Delivery Notes and Goods Received Notes.

• Oversee inventory and asset management, including inventory analysis, shipping, effective utilization of project inventory, maintaining accurate inventory data, reducing sub-rental expenses, updating the asset register, conducting quarterly asset verification, and ensuring proper asset labeling.