0111465659 admin@hrmd.co.ke

Senior Manager- Consumer Products and Propositions at Safaricom

Job role insights

  • Date posted

    July 30, 2025

  • Closing date

    August 4, 2025

  • Hiring location

    Westlands

Description

 
Job Description

Reporting to the Tribe Lead – Mobile Data, the role holder will lead in development and execution of the mobile data strategy to generate revenue, acquire and retain customers to secure overall profitability. The role interfaces with SLT, Product owners, growth managers and business unit partners to ensure alignment between overall business goals and market demands.

Responsibilities

Job Responsibilities 
Health and Safety
• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions

Commercial Strategy and Planning
Ensure that the commercial strategy is implemented in alignment with overall tribe strategy, market needs and requirements. Responsible for gaining leadership in the market segment in Kenya.

Revenue and Profitability Management
To monitor pricing strategies, margins and cost structures to maximize profitability

Customer and Market Insights 
To analyze and generate insights from customer behavior, market trends, competitor activity to develop strategic value propositions and Go-To-Market strategies that will enable Safaricom drive acquisition, usage and retention of Customers, while gaining on key consideration, usage and affinity brand metrics specific to the segment and products.  

Partner and Stakeholder Management 
To Build and manage strategic partnerships with partners, enterprises and regulator while collaborating cross-functionally with finance, marketing, product, and technical teams.

Leadership and Team Development 
To Lead, coach, and develop a high-performing team managed though set performance targets to ensure KPI achievement.

Qualifications

Must have technical / professional qualifications: 
• Relevant undergraduate degree. A master’s degree is beneficial.
• At least 8 years working experience in the Financial Services Sector, Mobile money and Telco sector business models with a focus on   strategy development, product management, product marketing, pricing and analytics etc. 
• Highly developed communication skills and ability to manage and champion strategy positions up to Executive levels.
• Critical competencies for success
• Experience in preparation of budgets and forecasts in a large company 
• Financial modelling experience, preferably in Excel 
• Demonstrated ability to analyze the financial services competitive environment through market trends, market intelligence and providing insights for response to the findings

How to Apply

Click on the link to apply: https://egjd.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/803

Interested in this job?

4 days left to apply

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