Maureen Maina
Administrative Assistant
About me
Detail-oriented and proactive Office Administrator and Executive Assistant with 9+ years of experience providing high-level administrative, operational, and executive support in fast-paced corporate and nonprofit environments. Proven track record in office management, calendar scheduling, stakeholder communication, logistics coordination, and customer service. Adept
at supporting C-level executives, coordinating virtual operations, and enhancing workflow efficiency. Proficient in Microsoft 365 (Word, Excel, PowerPoint, Outlook), Google Workspace, and virtual collaboration tools. Committed to delivering organized, efficient, and service-focused administrative support.
Work Experience
Administrative Assistant
Grace Heart Bakers
November 1, 2023
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Present
• Manage front office operations including visitor reception, calls, and email handling. • Maintain inventory and daily sales records; generate weekly management reports. • Coordinate procurement of baking supplies, liaise with vendors, and oversee delivery logistics. • Support HR tasks including staff attendance and shift scheduling. • Enhance online visibility through basic social media engagement.
Quality Assurance Officer & Admin Support
Adept Technologies
September 2, 2019
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October 31, 2023
• Provided executive support including meeting scheduling and team coordination. • Maintained compliance records and managed document control systems. • Assisted in logistics and procurement planning; supported L&D sessions. • Contributed to donor and internal reporting, ensuring accuracy and timeliness. • Streamlined interdepartmental communication processes.
Marketing & Administrative Officer
Mercury Healthcare Solutions
October 1, 2018
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August 30, 2019
• Managed executive calendars, travel logistics, and office correspondence. • Coordinated corporate events, exhibitions, and marketing activities. • Oversaw procurement, invoicing, and stakeholder communications. • Handled customer feedback systems and created sales reports.
Relationship Officer & Office Administrator
Equity Bank Sacco Ltd
September 1, 2015
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September 28, 2018
• Handled customer service inquiries and guided clients through loan processes. • Managed office registry and travel bookings for team members. • Processed NHIF/NSSF payments and supported financial compliance reporting. • Improved record management system, still in use to date.
Education
BSc in International Business Management
Bachelor's Degree
July 4, 2011
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April 30, 2014