Korigieric
Claims Manager
KES90,000/month
About me
● Lead and oversee claims processing, evaluation, and settlement across multiple insurance portfolios.
● Recommend process improvements and risk controls, strengthening compliance and reducing operational exposures.
● Conduct analytical reviews of claims data to identify risk patterns, inefficiencies, and operational bottlenecks.
● Collaborate with underwriters, brokers, and regulators to align claims practices with industry standards.
● Gained strong experience in analysis, reporting, and advisory work
● Assisted in the development of new claims processes and procedures
Work Experience
Claims Manager
ICK INSURANCE BROKERS
2019
-
Present
● Lead and oversee claims processing, evaluation, and settlement across multiple insurance portfolios. ● Recommend process improvements and risk controls, strengthening compliance and reducing operational exposures. ● Conduct analytical reviews of claims data to identify risk patterns, inefficiencies, and operational bottlenecks. ● Collaborate with underwriters, brokers, and regulators to align claims practices with industry standards. ● Gained strong experience in analysis, reporting, and advisory work ● Assisted in the development of new claims processes and procedures
Assistant Claims Manager
ICK INSURANCE BROKERS
January 6, 2019
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June 30, 2019
● Maintained accurate records of all claims activities ● Analysed complex claims to determine validity and appropriate settlement amounts ● Submitted claims to insurance carriers for payment ● Assisted in the development of new claims processes and procedures
Client Manager
ICK INSURANCE BROKERS
2016
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2019
● Created presentations and proposals that effectively communicated the value of the company’s services to the client ● Developed and maintained long-term relationships with the client enhancing customer loyalty and satisfaction ● Negotiated and closed new businesses with the client, resulting in an increased revenue for the company ● Built and maintained effective partnerships with internal teams to ensure client needs were understood and addressed in time ● Developed and maintained a system for tracking accounts receivable and accounts payable ● Collaborated with other departments to resolve billing and invoicing issues ● Maintained an organised filing system for financial and claims related documents
Administrative Assistant
Institute of Logistics and Supply Chain Management
2009
-
2016
● Created and distributed weekly and monthly operational updates to keep employees and management informed of changes and progress ● Answered and managed inquiries, providing accurate and timely information to the prospecting students ● Tracked, monitored, and followed up on all customer inquiries in a timely manner ● Developed and implemented an office policy manual that standardized procedures and improved operational efficiency ● Developed and managed an effective expense and receipts tracking system, resulting in cost savings and prudent use of resources ● Assisted with payroll processing, including verifying and entering employee time sheets ● Created and maintained an efficient filing system, resulting in the reduction in the amount of time spent searching for documents. Also maintained accurate assets register ● Managed the company’s social media accounts, resulting in an increase in followers ● Developed and maintained an up-to-date database of contacts and vendors, ensuring accurate and timely communication
Supply Chain Management Intern
Office of the Deputy Prime Minister and Ministry of Finance
2010
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2011
● Exposed to methods of tracking and monitoring inventory levels in multiple warehouses in real time, allowing for proactive supply chain management ● Assisted management team with inventory tracking and ordering, resulting in improved supply chain efficiency ● Participated in the development of a risk management framework to identify and mitigate potential supply chain disruptions
Logistics Consultant/Trainer
Centre for Reverse Logistics & SCS
2018
-
Present
● Researched and wrote blog posts on the company’s digital platforms ● Trained professionals and organizations on logistics best practices, risk management, and operational excellence. ● Delivered consultancy and training projects in logistics, transport, and shipping management. ● Designed and delivered lectures on a variety of Modules that have been well-received by students and the management ● Led a series of workshops that increased student knowledge and understanding of the course material ● Developed and implemented a successful assessment procedure that improved the accuracy of student evaluations ● Authored a series of educational materials that have been used for course instructions
Storekeeper
Vosti AutoZone
2007
-
2008
● Performed regular physical inventories to ensure accuracy, resulting in reduction in inventory shrinkage ● Developed and implemented a system to track the movement of goods in and out of the warehouse, resulting in an increased inventory accuracy ● Negotiated and secured discounts with suppliers, resulting in a reduction in purchasing costs ● Managed store operations, ensuring compliance with all applicable laws and regulations ● Created and maintained a stores budget to ensure financial goals were achieved ● Conducted regular inventory audits to ensure accuracy and reduce shrinkage
Education
Logistics and Transport Management
Post Graduate Diploma
2022
-
2024
Logistics and Transport Management
Graduate Diploma
2020
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2022
Insurance Loss Adjusting
Certificate
2025
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Present
Logistics and Transport
Certificate, Diploma and Advanced Diploma
2006
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2009
KCSE Certificate
Kenya Certificate of Secondary Education
2002
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2005