FREDRICK OGADA

ABSA BANK KENYA August 22, 2013 - October 28, 2024 • Coordinate and oversee branch custodial duties in regards to ATM and vault reconciliation for an effective compliance environment and protocol for risk mitigation. • Implementing corrective actions arising from reconciliation of the various ledgers. • Review of credit card and loan applications for lending related compliance and regulatory requirements • Ensure correctness and accuracy in capturing clients’ information for data protection in compliance with the law and regulatory guidelines • Posting of entries into respective customer accounts & GLs and ensuring balancing of posted entries. • Receiving and acting on clients’ payment instructions • Records management for adequate and proper documentation in adherence to the set guidelines of storage and destruction. • Advising customers on the different bank products through cross sales; walk ins and call center referrals • Addressing clients’ queries through the bank’s internal system as per set service level agreement