Platform Engineer – Container Platforms Planning at Safaricom

Reporting to the Manager - Container Platforms Planning, the role holder will provide expertise in planning and operations of the Container & Cloud platforms to support DevOps and Business projects by building robust data pipelines using ETL tools thus having releases through automated CI / CD processes.

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing  policies, guidelines and procedures in all actions and decisions
• Agile practices and ways of working, including the use of tools such as Jira & Confluence  
• Sharing expertise with Squad members and working cross-functionally to advance the work of the Squad
• Responsible for building, maintaining and supporting high-performance, fault-tolerant, scalable and distributed Platform as a Service systems.
• Responsible for interfacing with application development teams to ensure applications fit within the infrastructure with scalability, reliability and security designed and implemented from the onset.  
• Work as a Squad Member in the domain of expertise, helping to advance the work and using the experience to maximize Squad performance
• Responsible for establishing and improving team processes and workflows to maximize efficiency and productivity of people  and systems.  
• Responsible for reviewing  cloud technologies and defining digital transformation models and roadmaps.
• Lead in automation of infrastructure at massive scale to support scaling of digital services.
• Professional experience in building robust data pipelines using ETL tools
• Ensure container management platforms perform within or exceed KPIs, ensure ability of the system to support specific forms of traffic, and to support end user experience. The same should be tracked using SLAs.
• Resolve faults on all systems deployed for containers and container management platforms.
• Escalate to supplier if needed and follow up until resolution
• Quick Turnaround time to resolve emerging threats / issues
• Develop & utilize new products & service acceptance criteria. Active participation in the section to enable team meet sectional and departmental Goals and objectives.  
• Operate within approved CAPEX & OPEX expenditure for the section to meet sectional objectives. 
   

• BSc Degree in computer science, IT or engineering.
• 3+ years' experience working with RedHat OpenShift Infrastructure design, deployment and operational support
• Extensive knowledge of Linux Containers (Docker), Kubernetes, and deployment of containerized applications/microservices architectures
• Experience with Container/PaaS orchestration/management platforms such as Kubernetes, OpenShift, CloudFoundry.
• Extensive knowledge of enterprise Linux Server Operating Systems such as RHEL/ CentOS, Ubuntu.
• Experience with Configuration Management eg Chef, Ansible, Terraform.
• Deep conceptual and applied understanding of DevOps concepts, tools, and practices
• Hands-on experience with CI/CD tools such as Git, Jenkins, Nexus, Tekton or comparable substitutes
• Good understanding of build tools, CI/CD, Devops and Agile principles.
• Cloud knowledge and integration models. 
   

Safaricom is the leading technology company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information. We keep over 60 million customers connected across Kenya and Ethiopia, and play a critical role in the society, supporting over 1.13 million jobs both directly and indirectly while our total economic value was estimated at KES 1.1 trillion ($ 8.5 billion) for the 12 months through March 2025.

Listed on the Nairobi Securities Exchange and with annual revenues of close to KES 388 billion as at March 2025, Safaricom provides connectivity through wide range of technology. Our 2G, 3G, 4G and 5G network in aggregate covers over 99% of Kenya’s population.

We run the world’s largest mobile payment system and Africa’s largest Fintech, M-PESA, the world’s first mobile money transfer system. By empowering millions of customers to transact, save or borrow money through their mobile phone, M-PESA has driven financial inclusion in Kenya to 84.8% of the adult population in 2024, from a low of 26.7% in 2006, and generated over KES 161 billion in revenue as at FY25.

Our subsidiary, Safaricom Telecommunications Ethiopia, has deployed world class network and services to contribute to Ethiopia’s digital transformation.

Safaricom is an equal opportunity employer, actively recruiting staff from different backgrounds reflecting the communities that we serve. We are committed to equal gender representation at all levels.

As part of our ongoing commitment to the Sustainable Development Goals (SDGs), we continue to work towards improving energy and resource efficiency in our network and facilities to reduce carbon emissions and our fuel consumption. We remain committed to becoming a Net Zero carbon-emitting company by 2050.