0111465659 admin@hrmd.co.ke

Job role insights

  • Date posted

    March 9, 2026

  • Closing date

    March 9, 2026

  • Hiring location

    Kenya

  • Qualification

    Diploma

Description

 

Key Responsibilities:

  • Greet and assist participants, visitors, and staff in a friendly and professional manner.
  • Manage front desk operations, including answering phones, scheduling participant appointments, attending to visitors, and handling inquiries.
  • Register study participants and update existing participants’ records accurately.
  • Coordinate with clinical and research teams to ensure smooth clinic operations.
  • Provide information about clinic services, including FP/PrEP services, and direct participants to appropriate resources.
  • Maintain confidentiality of participant information in compliance with Research Ethics and Site’s policies.
  • Support the research team by assisting with study-related administrative tasks as needed.
  • Report to Retention Officer

Vacancy Requirements:

#Description.Requirement Type
1Diploma in Front Office or equivalent (required)Mandatory
2Additional certification in office administration or related field (preferred)Added Advantage
3Experience working with electronic medical records (EMR) or scheduling systems is an added advantageAdded Advantage
4Excellent communication, interpersonal skills and Strong organizational and multitasking abilitiesMandatory
5Computer literateMandatory
6Ability to maintain confidentiality and handle sensitive informationMandatory
7Basic knowledge of HIV prevention, including oral PrEP, is an added advantageAdded Advantage
8Friendly, empathetic, and patient-centered approachMandatory
9Ability to work in a fast-paced, research-focused environmentMandatory
10Strong attention to detail and problem-solving skillsMandatory

Apply

https://erecruitment.kemri.go.ke:7070/Home/SingleJobView/VN00918

  •  Closing Date: 03/25/26 5:00:00 PM

Interested in this job?

41 days left to apply

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