Health Records Officer at Tenwek Hospital

ABOUT US
Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God. Established in 1937 by missionaries from World Gospel Mission, Tenwek has grown into a leading teaching and referral hospital in the region and remains one of the largest mission hospitals in Africa. We operate as a non-profit, faith-based organization under the Africa Gospel Church in partnership with World Gospel Mission.

Health Records Officer
Job Purpose
To prepare, maintain and secure patient health records and charts, ensuring accurate, complete and confidential documentation to support patient care, hospital operations and regulatory compliance.

Key Responsibilities/ Duties / Tasks
a) Establish and maintain a medical records process and procedure for the AGC Tenwek Cardiothoracic Centre.
b) Prepare patient charts by gathering necessary information and documents from patients, ensuring accuracy and completeness.
c) Organize and maintain medical records to ensure they are accurate, complete, and easily accessible.
d) Process patient records for admission and discharge, ensuring timely and efficient handling of paperwork.
e) Upload various patient documents, reports, consent forms, outside medical reports and ensure that they are available in the relevant HMIS.
f) File paperwork and reports of inpatients promptly and accurately, maintaining an organized filing system.
g) Create digital copies of paperwork and store records electronically to facilitate easy retrieval and access.
h) Ensure compliance with Kenya Data Privacy laws and standards by safeguarding patient records and maintaining confidentiality.
i) Transfer data into the facility's main system database accurately and efficiently, contributing to the overall efficiency of record-keeping processes.
j) Assist patients with obtaining printed copies of medical records as needed and per established policies.
k) Learn the SHA claim form process and ensure claim forms are prepared from the clinical staff in such a way to meet all requirements.
l) Perform any other duty that may be assigned from time to time.

Job Dimensions: Role makes:
• Analytical decisions - reviewing and interpreting data and information and options to inform decision-making and the execution of responsibilities
• Operational decisions – for day-to-day work tasks

Job Competencies (Skills Job Knowledge, Experience and Attributes).
Academic qualifications
• Bachelor’s degree in Health Records or equivalent qualification from a recognized institution
• Professional Qualifications (Special training or Professional certification).
• Cyber Physical Systems (CPS)
• Professional Membership/Licensing requirements
• Association of Medical Records Officers Kenya (AMRO-K)
• Previous relevant work experience required (including a specific length or type of experience in a certain job or level.)
• Have a minimum of 3 years’ experience in health records management or related field

Functional Skills, Behavioral Competencies/Attributes:
• Able to demonstrate initiative and ownership of assignment and adapt quickly in a fast-paced environment
• Strong analytical skills and ability to identify and prioritize key initiatives and opportunities
• High level of organizational skills and attention to detail
• An individual who exemplifies integrity and honesty and compassion
• Active listening and presentation skills
• Ability to prioritize tasks; plan effectively and stay organized under pressure and tight deadlines
• Excellent communication and interpersonal skills, with the ability to build strong relationships, influence others positively and contribute to a collaborative work environment
• Ability to maintain a high level of confidentiality
• Ability to exercise effective judgment, sensitivity, and creativity to changing needs and situations
• Good computer literacy - Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and basic data management tools
• High standards of ethics and confidentiality at personal and professional level
• Self-motivated, having a strong work ethic and able to work under minimal supervision.
• Passion for God and for the wellbeing of mankind while driving positive social impact and transformational change in the community.

APPLICATION PROCEDURE
Interested candidates who meet the above criteria should send their applications to CTC.recruit@tenwekhosp.org on or before, enclosing: March 9th 2026
• Resume
• Cover Letter
• Statement of Faith

Note:
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with Tenwek Hospital. Applicants must demonstrate a commitment to the values and mission of Tenwek Hospital and the Africa Gospel Church. The statement can either be incorporated into the cover letter or submitted as a separate document. It should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

Data Protection Statement – Job Applications
Tenwek Hospital is committed to protecting the privacy of all job applicants. This information will be used solely for recruitment and selection purposes and will be accessed only by authorized personnel. By applying, you consent to the processing of your personal data for recruitment and storage for later reference in accordance with Tenwek Hospital’s data protection policies and applicable laws. Only shortlisted candidates will be contacted