Sr. Product Manager (Fraud, Risk & AML) at Equity Bank

1.0 THE ROLE PURPOSE (LINK TO OVERALL BUSINESS OBJECTIVES, EG. ARRP)  

• The Senior Product Manager – Enterprise Digitization will be responsible for shaping and executing the Enterprise applications/product vision and strategy that accelerates Equity Group’s digital transformation agenda in alignment with the Africa Recovery and Resilience Plan (ARRP).  

• The Senior Product Manager – Fraud, GRC & AML will lead the development and execution of digital products that strengthen Equity Group’s fraud detection, governance, risk, and compliance (GRC), and antimoney laundering (AML) capabilities.  

• This role is pivotal in safeguarding the Group’s operations across East Africa by leveraging platforms such as NetGuardians, ServiceNow GRC, and advanced analytics to ensure regulatory compliance, operational resilience, and customer trust.  

2.0 THE KEY RESPONSIBILITIES (DUTIES)   

• Product Strategy & Ownership  

• Define and execute the product roadmap for fraud, GRC, and AML platforms aligned with Equity Group’s Africa Recovery and Resilience Plan (ARRP).  

• Drive adoption of AI/ML-based fraud detection and behavioral analytics using NetGuardians.  

• Lead the implementation of ServiceNow GRC modules for policy management, risk assessments, and audit automation.  

• Ensure alignment with regional regulatory frameworks (e.g., CBK, BoU, RURA, FATF, GDPR).  

• Solution Design & Delivery  

• Translate regulatory and operational risk requirements into scalable product features.  

• Oversee deployment of transaction monitoring, sanctions screening, and case management systems.  

• Collaborate with compliance, legal, and cybersecurity teams to ensure end-to-end coverage of risk controls.  

• Ensure solutions are secure, auditable, and scalable across multiple jurisdictions. • Agile Product Management  

• Manage product backlog, sprint planning, and release cycles in an Agile environment.  

• Write user stories and acceptance criteria for fraud, GRC, and AML use cases.  

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Track KPIs such as fraud detection rate, false positive reduction, and compliance SLA adherence.  

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Stakeholder Engagement  

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Partner with Risk, Compliance, Internal Audit, and IT to align product features with business needs.  

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Lead change management efforts including training, documentation, and stakeholder onboarding.  

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Engage with external vendors (e.g., NetGuardians, ServiceNow) and regulatory bodies.  

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Innovation & Continuous Improvement  

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Stay current with global trends in financial crime, RegTech, and digital risk.  

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Evaluate and drive implementation of AI/ML models for anomaly detection and predictive risk scoring.  

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Foster a culture of proactive risk management and continuous improvement.  

3.0  CORE  ACCOUNTABILITIES AND DELIVERABLES    

• Define and maintain a clear product vision and roadmap for Banking & Financial Services specific automation and AI product roadmap.  

• Act as the primary liaison between business units, IT, and development teams to gather, validate, and prioritize user requirements.  

• Product roadmap for fraud, GRC, and AML platforms.  

• Documented user stories, risk control matrices, and compliance workflows.  

• Governance frameworks for risk and compliance automation.  
• Reports on fraud trends, risk posture, and regulatory compliance.  

• Proficiency in managing the full product lifecycle: discovery, design, development, testing, deployment, and iteration.  

• Expertise in NetGuardians, ServiceNow GRC, and AML platforms is a plus  

• Strong understanding of fraud typologies, regulatory frameworks, and risk management.  

• Experience with Agile methodologies (Scrum, SAFe).  

• Familiarity with data privacy laws (e.g., GDPR, DPDP Act) and cybersecurity standards.  

• Strong analytical, communication, and stakeholder management skills.  

EXPERIENCE REQUIREMENTS     

• Overall industry experience of 8+ years.  

• 6+ years in Product Management, with 3+ years in fraud, GRC, or AML domains.  

• Proven experience delivering risk and compliance solutions in banking or financial services.  

 ACADEMIC QUALIFICATIONS AND CERTIFICATIONS    

• Bachelor’s/ Master’s degree Computer Science, Engineering, or related field (or equivalent experience).  

• Master’s in Computer Science, Risk Management, Law, or related field.  

• Certifications in Product Management, Change Management, Agile methodologies including but not limited to /Scrum/SAFe certifications is a plus.  

• Certifications in GRC, AML (e.g., CAMS), or ServiceNow are a plus.