HR Coordinator at the Ritz-Carlton, Masai Mara Safari Camp

About The Role

The Ritz-Carlton, Masai Mara Safari Camp invites dedicated and people-focused professionals to join our Ladies and Gentlemen as an HR Coordinator. Set within one of Africa’s most iconic destinations, this role supports a workplace where luxury service is powered by a well-organized, compliant, and engaged team.

As an HR Coordinator, you will provide essential administrative and coordination support to the Human Resources function, ensuring that every Lady and Gentleman experiences a structured, welcoming, and values-driven work environment.

Key Responsibilities

• Provide day-to-day administrative support to the Human Resources department, ensuring accurate record-keeping and documentation.
• Assist with onboarding processes, including preparation of employee files, contracts, and orientation materials.
• Maintain and regularly update employee records, attendance logs, and HR databases in a timely and confidential manner.
• Support training logistics, internal communications, and employee engagement initiatives.
• Ensure compliance with company policies, labour laws, and internal HR procedures.
• Assist in HR-led initiatives that reinforce The Ritz-Carlton Culture of Ladies and Gentlemen.

Requirements

• Diploma or Certificate in Human Resources, Business Administration, or a related field.
• 1–2 years’ experience in an HR or administrative support role (hospitality experience is an added advantage).
• Strong organizational and administrative skills with high attention to detail.
• Excellent professional communication skills and ability to handle sensitive information with discretion.
• Positive, eager-to-learn attitude with a genuine interest in people and service culture.
• Proficiency in MS Office applications; exposure to HR systems is an added advantage.

Ideal Candidate Profile

You are a confident, reliable, and detail-oriented HR professional who thrives on coordination and structure. You understand that exceptional guest experiences begin with well-supported teams, and you take pride in ensuring that every Lady and Gentleman feels informed, valued, and empowered.

How to Apply

Interested candidates should submit their CV and a brief cover letter to: hr@ritzcarltonsafaricamp.com