Business Development Executive, Nairobi City Branch at Liberty Kenya

Job Summary

The role holder will be responsible for the execution of effective and efficient agency operational performance in line with the Company’s policies and practices that govern internal processes.

Key Responsibilities

• Recruit and monitor the performance of intermediaries in the branch in line with the Heritage sales strategy.
• Obtain relevant details from intermediaries to enable provision of quotations
• Identify and develop new business opportunities through the intermediaries to achieve the branch sales revenue budget.
• Management of renewals/ business retention.
• Provide accurate and competitive quotations promptly to prospective clients and intermediaries.
• Preparation and timely submission of tender documents
• Provide the required support to the intermediaries, including training and licensing, to facilitate them in the delivery against the Heritage sales targets.
• Conduct and client meetings and run detailed illustrations to introduce them to new and existing general insurance products.
• Develop and maintain relationships with both internal and external stakeholders to support the achievement of sales targets
• Build up detailed knowledge about the company’s products and keep abreast of market conditions and developments.
• Monitor premium collection and credit control in the branch to ensure full compliance with the Credit Control Policy.
• Provide feedback on gaps in the sales policies, procedures and processes for the branch to operations to ensure appropriate interventions are undertaken.
• Establish and maintain a good relationship and high public relations with intermediaries and clients, including visitations.
• Prepare timely, accurate, informative reports to management on performance of the distribution channel to facilitate decision making.
• Keep detailed and accurate records of policies underwritten and decisions made.
• Ensure proper filing of client, intermediary and agency information both manual and electronic for easy retrieval of documentation when required.
• Collect and maintain record of the intermediaries’ IRA licences.
• Liaise with all other departments and branches to maintain good corporate image while assisting clients.
• Prepare timely, accurate, informative reports to management on performance of the branch to facilitate decision making.
• Deputize/Assist the branch manager in the day to day running of the branch

Qualifications

• Bachelor’s degree in insurance, Marketing, or other business-related discipline Classified as Public by Liberty
• Progress towards Diploma in Insurance (ACII or AIIK), (at least 3 papers or equivalent)

Experience

• 5-7 years’ experience in sales and marketing of general insurance products.

Competencies

• Customer, market and competitor understanding.
• Knowledge of insurance industry and concepts
• Knowledge of insurance regulatory requirements
• Knowledge of medical underwriting processes, procedures and concepts
• Negotiation skills
• Business management skills
• Excellent analytical skills
• Excellent organizational and stakeholder management skills

Application Procedure

If you meet the above requirements, you are encouraged to forward your application and updated CV to vacancies@heritage.co.ke by 31 st January 2026. Clearly state the job title on the subject heading.

Liberty Kenya is an equal opportunity employer and actively encourages diversity. Please note that only shortlisted candidates will be contacted.

Personal data collected will be used for recruitment purposes and in accordance with the privacy statement on our website https://www.liberty.co.ke