0111465659 admin@hrmd.co.ke

HOSPITALITY OFFICER at KENYA SCHOOL OF LAW

Job role insights

  • Date posted

    December 3, 2025

  • Closing date

    December 3, 2025

  • Hiring location

    Nairobi, Kenya

  • Qualification

    Bachelor Degree

Description

HOSPITALITY OFFICER – REF: KSL/HR18/2025 KSL 6 1 POSITION
KENYA SCHOOL OF LAW
Legal Education
NAIROBI | Full-Time
Date Closing :- 05-Dec-2025
Overall purpose of the job

The incumbent will assist in the implementation of hospitality policies, procedures and processes.

Job specifications (duties)

The specific duties and responsibilities of the officer will entail assisting in: -

(i) Preparing housekeeping unit reports which reflect financial implications, complaints and compliments on monthly and quarterly basis to ensure that all revenue generated are captured and complaints are acted upon;

(ii)  Allocating duties to staff for smooth running of the housekeeping unit;

(iii) Evaluating performance targets to supervised staff to ensure that continuous improved performance standards and goals are achieved;

(iv) Planning and coordinate reservations and bookings of guests using the institution’s conferencing facilities to ensure that the guests are comfortable;

(v) Inspecting hostel, public areas, grounds and conference rooms to determine need for repair or replacement of furniture or equipment and make recommendations to the senior hospitality officer to prolong the life span;

(vi) Providing content for marketing content school services such as conference facilities, hire grounds for wedding through brochures, journals, and magazines to ensure maximum bookings throughout the year;

(vii) Coordinating and issuing of cleaning supplies and equipment to support staff to facilitate their daily operations;

(viii) Ensuring invoicing and billing of guests and students for settlement of bills to avoid loss of revenue to the institution;

(ix)  Investigating complaints regarding housekeeping services and equipment and take corrective action to maintain high professional standards of the section; and

(x)  Nurturing good relationship with the key clients for financial sustainability and as marketing tool for the school.

Persons’ specifications

For appointment to the grade, one must have:

(i) Bachelor degree Hospitality Management, Home Economics or Institution Management from a recognized Institution;

(ii)  Meet requirement of chapter six of the constitution; and

(iii) Proficiency in Computer Applications.

Key Competencies and Skills

(i)   Communication and reporting skills

(ii)   Attention to detail and quality orientation skills

(iii)  Problem solving and analytical skills

(iv)  Interpersonal and negotiation skills

(v)   Professionalism

(vi)  Ethical and integrity

Apply

https://erecruitment.ksl.ac.ke/#/home/view-job/f30bb660-e81f-4239-a7c6-76f019fc4655

Interested in this job?

68 days left to apply

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