Director of Product Design at M-KOPA
Job role insights
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Date posted
November 19, 2025
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Closing date
November 29, 2025
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Hiring location
Nairobi, Kenya
Description
London, Nigeria, Birmingham, Ghana, Dublin, UK, Durban, Johannesburg, Cape Town, Nairobi, Pretoria, Egypt, Lagos, Edinburgh, Kenya, Ireland, South Africa
Full time
Remote
Fintech Technology Product Design
''This role offers the opportunity to reshape how design drives business strategy and customer experience at a crucial growth moment. You'll lead cohesive, high-quality user experiences across all touchpoints for customers across multiple African markets, working with talented cross-functional teams including product managers, engineers, data scientists, and commercial stakeholders.''
About Us
We foster a culture where design excellence is celebrated and design thinking is embedded throughout the organization. Our team values innovation, collaboration, and impact-driven design. You'll be empowered to demonstrate how exceptional design directly contributes to business success and customer empowerment, sitting at the intersection of business strategy and user needs.
At M-KOPA, design isn't an afterthought—it's central to our mission of creating transformative financial partnerships that often serve as customers' first entry point into formal financial services.
In this role, you would be responsible for:
Leading the strategic direction and evolution of our Product Design function
Collaborating with Product Management and Tech leadership to define overall UX strategy
Building and maintaining design systems that ensure visual cohesion while enabling rapid innovation
Reviewing design work to ensure quality and cohesion before release
Mentoring design team members and fostering a sense of belonging while helping advance their careers
Working with marketing teams to ensure visual cohesion across the M-KOPA brand
Translating design metrics into business outcomes that executives understand and value
10+ years experience leading design teams and complex projects in digital products
Deep understanding of UX strategy with the ability to balance business goals with user needs
Experience building and maintaining design systems across multiple touchpoints
Solid leadership and mentoring capabilities
Ability to work with diverse, cross-functional teams across multiple countries
Solid interpersonal, communication, and collaboration skills
Experience translating design impact into business metrics
Experience in fintech or similar industries
If the above is of interest to you, please apply.
Interested in this job?
9 days left to apply