EVENTS & ADMIN COORDINATOR – DEBT COLLECTION at MOGO Auto Limited

MOGO Auto Limited is part of Eleving Group, an international fintech company operating in sixteen countries across three continents. We are a world-class, reliable, and internationally trusted partner, expanding access to finance in Kenya to promote upward social mobility. Our portfolio encompasses a range of financial products, including car financing, motorcycle financing, tuk-tuk financing, electric motorcycle financing, logbook loans, and vehicle financing.

Since entering the Kenyan market in 2019, we have financed over 100,000 vehicles and served over 50,000 satisfied customers. In June 2024, our new motorcycle financing issuances surpassed the 230 million Kenya shilling mark. 

Our growth is attributed to a focused market growth strategy, a strong emphasis on data and technology, and robust risk management structures. We process loan requests within 24 hours and offer flexible repayment terms of up to 60 months.

Our mission is to provide convenient and affordable financing solutions to our customers, backed by a lowest price guarantee. 

MOGO is one of the few financial companies globally that finances cars of any age, brand, or model. We empower our customers to choose vehicles from trusted dealerships through our user-friendly online car portal. 

Mogo Auto Limited recently signed a commitment letter with Development Finance Corporation (DFC), for a $10 million loan to finance electric vehicles in Kenya. 

Our goal is to facilitate upward social mobility across Kenyan communities by providing innovative and sustainable financial solutions. We strive to build mutually beneficial partnerships with our customers, helping them find the best deals and guiding them through the purchasing process. 

Join us - you'll love working in a collaborative and non-bureaucratic environment that is fun yet stable and sustainable.

• Plan, organize, and execute debt collection-related events, including promotional campaigns, staff functions, and team activities. 

• Coordinate with vendors, service providers, and internal teams to ensure smooth event execution. 

• Manage event budgets, track expenses, and ensure cost-effective planning. 

• Oversee event logistics such as venue selection, catering, transport, and accommodations. 

• Ensure brand consistency in event themes, presentations, and materials. 

• Handle event communications including invitations, registrations, and attendee follow-ups. 

• Monitor event performance and prepare post-event reports with key insights and recommendations. 

• Ensure compliance with company policies, safety standards, and legal requirements during events. 

• Organize and coordinate assignments of daily field collections agents. 

• Update both internal and external field cases in the ERP system. 

• Assist in the preparation of regularly scheduled reports. 

• Support customers who visit the office on repossessed units in the yard, including negotiating for payments. 

• Submit and reconcile field expense reports. 

• Generate field letters in the system and resolve daily administrative problems. 

• Upload and manage photos of repossessed assets on advertising platforms (Jiji, car portal, Facebook). 

• Conduct external valuations and update discounts on platforms such as Jiji & car portal. 

• Create DCAC invoices, run auctions, and announce auction winners. 

• Participate in team meetings, brainstorming sessions, and strategy discussions. 

• Perform any other duties that may be assigned. 

• Diploma/Degree in Business Administration, or related field.
• Relevant Call center experience will be an added advantage.
• Strong desire to learn along with professional drive.
• Excellent communication and interpersonal skills.
• Strong analytical & problem-solving skills.
• Excellent listening skills
• Excellent computer skills.
• Excellent negotiation skills
• Ability to adapt quickly and work independently.
• Fluent in English and Swahili.
• Confidence
• Experience in Events planning is highly desired

Apply

https://talent.sage.hr/jobs/c9730df0-5935-450a-aa06-acb868bd3754