OFFICE ASSISTANT II at Social Health Authority (SHA)

OFFICE ASSISTANT II | SHA/242/2025 | Application open to all

Term Permanent and Pensionable | Positions: 1 | Deadline: Nov. 18, 2025, 6 p.m.

Minimum Qualifications:

Secondary/O Level /A Level

Job Term:

Permanent and Pensionable

Position Level:

SHA 11

Number of positions:

1

Qualifications, Skills and Experience Required:

For appointment to the grade of Office Assistant II (SHA Grade 11), a candidate must meet the following minimum qualifications:

1. A cumulative service period of three (3) years' work experience at the level of Office Assistant III or its comparable position.
2. Kenya Certificate of Secondary Education (KCSE) mean Grade D plain or its equivalent qualification.
3. Proficiency in Computer Application.
4. Demonstrated merit and ability as reflected in work performance and results.

Responsibilities:

The Office Assistant II, SHA Grade 11, is responsible for providing essential general office services, including messenger duties, cleaning services, and basic logistical support to ensure a clean, orderly, and functional work environment. This position is categorized as a Promotional Grade for Office Assistants, and the grade forms a common establishment with Office Assistant III (SHA Grade 12) for career progression purposes.

Key Responsibilities 

Duties and responsibilities at this level will entail the following:

1. Collecting, dispatching mail and running office errands.
2. Distribution of correspondences within the Authority.
3. Retrieval of documents as shall be required and guided.
4. Filing documents.
5. Scanning, photocopying and binding of documents.
6. Opening the office and ensuring general cleanliness.
7. Preparing and serving tea.
8. Availing drinking water in the meeting rooms and common areas.
9. Arranging meeting venues/boardrooms.
10. Monitoring and replenishing office supplies (e.g., printing papers, etc.).

.Apply

Applications can be submitted via either application portal https://recruitment.sha.go.ke/ or physically delivered to SHA building 10th floor by clearly marking the position applied for on the envelop.

Physical applications should be addressed to:

The Chairperson

Social Health Authority

P. O Box 30443-00100

Ragati Road

NAIROBI

Interested candidates should submit their applications, including:
1. A cover letter demonstrating suitability for the position.
2. A detailed curriculum vitae.
3. Copies of academic and professional certificates.
4. Contacts of at least three professional referees.

Applicants must satisfy the requirements of Chapter Six of the Constitution of Kenya by submitting valid and current copies of the following:
1. Certificate of Good Conduct from the Directorate of Criminal Investigations.
2. Tax Compliance Certificate from the Kenya Revenue Authority.
3. Clearance Certificate from the Higher Education Loans Board (HELB).
4. Clearance Certificate from the Ethics and Anti-Corruption Commission (EACC).
5. Report from a Credit Reference Bureau (CRB).

SHA is an equal opportunity employer committed to diversity and gender equality. Canvassing will lead to automatic disqualification. Only shortlisted candidates will be contacted.