OFFICE ADMINISTRATOR II (54 positions) at Social Health Authority (SHA)

OFFICE ADMINISTRATOR II | SHA/236/2025 | Application open to all

Term Permanent and Pensionable | Positions: 54 | Deadline: Nov. 18, 2025, 6 p.m.

Minimum Qualifications:

Bachelors Degree

Job Term:

Permanent and Pensionable

Position Level:

SHA 8

Number of positions:

54

Qualifications, Skills and Experience Required:

For appointment to this grade, a candidate must have: - 

1. Bachelor’s degree in any of the following disciplines:- Secretarial Studies; Business and Office Management or equivalent qualification from a recognized institution; 

OR 

1. Bachelor’s degree in Social Sciences plus Diploma in Secretarial Studies from a recognized institution; and 
2. Proficiency in computer applications; 

Responsibilities:

This is the entry and training grade for this cadre. An officer at this level will work under the guidance of a senior officer. 

Key Responsibilities:

1. Taking oral dictation; 
2. Using e-office to research and process data; 
3. Operating office equipment; 
4. Attending to visitors and client; 
5. Handling telephone calls; 
6. Handling customer inquiries and complaints; 
7. Coordinating travel arrangements; 
8. Ensuring security of office records, equipment and documents, including classified materials; 
9. Ensuring security, integrity and confidentiality of data; 
10. Updating an up-to-date filing system in the office; 
11. Drafting responses to routine correspondence; 
12. Managing office protocol and etiquette; 
13. Identifying areas of risk in the department; 
14. Implementing the department’s charter; 
15. Promoting Business Process Re-engineering (BPR); 
16. Implementing the business continuity plan for the department; and 
17. Fostering a corporate culture that promotes ethical practices and good corporate citizenship. 

.Apply

Applications can be submitted via either application portal https://recruitment.sha.go.ke/ or physically delivered to SHA building 10th floor by clearly marking the position applied for on the envelop.

Physical applications should be addressed to:

The Chairperson

Social Health Authority

P. O Box 30443-00100

Ragati Road

NAIROBI

Interested candidates should submit their applications, including:
1. A cover letter demonstrating suitability for the position.
2. A detailed curriculum vitae.
3. Copies of academic and professional certificates.
4. Contacts of at least three professional referees.

Applicants must satisfy the requirements of Chapter Six of the Constitution of Kenya by submitting valid and current copies of the following:
1. Certificate of Good Conduct from the Directorate of Criminal Investigations.
2. Tax Compliance Certificate from the Kenya Revenue Authority.
3. Clearance Certificate from the Higher Education Loans Board (HELB).
4. Clearance Certificate from the Ethics and Anti-Corruption Commission (EACC).
5. Report from a Credit Reference Bureau (CRB).

SHA is an equal opportunity employer committed to diversity and gender equality. Canvassing will lead to automatic disqualification. Only shortlisted candidates will be contacted.