mosesmuha@gmail.com
About me
Multilingual (French/English/Swahili), Monitoring & Evaluation expert, seasoned team leader, Data Analyst & Educationist with a solid track record of driving results in international development, humanitarian aid, education and telecom sectors. Holding a Bachelor of Education and a Master’s in Monitoring and Evaluation, I offer a rare fusion of pedagogical depth and analytical precision. Over the past six years, I’ve played a pivotal role within the U.S. Refugee Admissions Program at CWS/RSC Africa, leading field operations planning, partner coordination, pipeline management & evaluations with strategic clarity and cultural sensitivity. Committed to leveraging data-driven insights and inclusive practices to strengthen program effectiveness and deliver measurable impact across diverse communities.
Work Experience
Monitoring, Evaluation, Accountability and Learning Supervisor
Church World Service/RSC Africa
01/11/2021
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05/03/2025
• Led MEAL systems integration across 20+ Sub-Saharan Africa processing countries, enabling data-driven decision-making and improving reporting efficiency by 25% through streamlined tools and standardized workflows. • Directed Post Distribution Monitoring (PDM) for over 5,000 beneficiaries, gathering actionable insights that informed program redesigns and improved service delivery in refugee support operations. • Implemented advanced data management platforms, reducing data entry errors by 40% and accelerating real-time analytics that enhanced field response and donor compliance. • Facilitated cross-functional collaboration between MEAL and Implementation teams, boosting learning uptake and slashing reporting turnaround time by 30%, resulting in more agile program adaptations. • Delivered capacity-building sessions on accountability for 100+ staff, elevating field reporting quality and strengthening beneficiary engagement through improved feedback mechanisms
Monitoring, Evaluation, Accountability and Learning Specialist
Church World Service/RSC Africa
20/04/2018
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31/10/2021
• Monitored USRAP case movement, ensuring Horn of Africa cases were processed according to priorities. • Led a data validation initiative that reduced reporting errors and inconsistencies by 35% across five refugee processing locations, enhancing donor confidence and operational accuracy • Streamlined reporting workflows and introduced automated dashboards, resulting in zero delays in quarterly and annual donor submissions over a 12-month period. • Designed and facilitated capacity-building workshops for interpreters, childminders, and data clerks, increasing compliance with MEAL standards by 40% within six months. • Provided live dashboards and performance tracking for over 15 refugee processing missions, enabling supervisors to make evidence-based adjustments on the ground.
Dean of Academics & Teacher
St, Comboni School
01/01/2018
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20/04/2018
• Kept students on-task with proactive behavior modification and positive reinforcement strategies. • Used designated student database and to document student grades. • Completed student progress reports on monthly basis to notify students and parents of strengths and areas of improvement. • Participated in department meetings to provide input to colleagues about student achievement and improvement. • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work. • Adapted teaching methods and lesson plans to changing student needs to increase classroom participation by 90 %.
Monitoring and Evaluation Officer
Airtel Africa/IBM
01/01/2016
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31/12/2017
• Analyzed service desk data to identify bottlenecks and implemented workflow improvements that cut average resolution time from 5 days to 3 days. • Designed and deployed a real-time performance dashboard tracking customer satisfaction, network uptime, and service delivery metrics across multiple regions. • Led a data validation initiative that reduced inconsistencies in monthly performance reports, enhancing executive decision-making and regulatory compliance. • Facilitated workshops on data collection, analysis, and visualization, boosting internal capacity and standardizing reporting across departments. • Collaborated with finance and operations teams to design a monitoring system for over 1,000 agents, improving fraud detection and service quality.
Teacher
Starehe Boy's Centre and School
01/01/2014
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31/12/2015
• Organized and led educational field trips to geographically significant sites, providing students with hands-on learning opportunities. • Mentored new teachers and provided professional development workshops in bilingual education and innovative teaching methods. • Boosted overall student engagement by incorporating cross-curricular links between Geography and French language studies, making learning more relevant and dynamic. • Spearheaded initiatives to celebrate cultural diversity, such as organizing French Day events and sustainability-themed Geography projects. • Improved class performance metrics and student outcomes through personalized tutoring and consistent progress monitoring.
Education
Monitoring and Evaluation
Master's
01/09/2019
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15/12/2023
Master's in Monitoring and Evaluation in Population and Developmental Programs
Bachelor of Education (French & Geography)
Degree
01/05/2011
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15/07/2016
Bachelor of Education (French & Geography)