Modern Trade Supervisor / Team Leader at Grounded

Modern Trade Supervisor / Team Leader
REPORTING TO: Retail Sales Manager
Nairobi, Kenya | Full Time
Job Grade: 3

Company Overview
Grounded is a women-run manufacturer of non-toxic cleaning and personal care
products powered by Kenyan ingredients. Founded in 2017, we’ve grown to over
50 products, working to convert homes and businesses to the new clean.

Joining Our Team
At Grounded, we believe sales starts with relationships — with our customers, our
partners, and our own team. We value diversity, equity, and inclusion, ensuring all
team members feel empowered to contribute their unique perspective. You’ll join
a fast-paced, growth-minded team where curiosity, collaboration, and ownership
are core to our success.

Role Description
We are looking for a hands-on, results-driven Retail Supervisor / Team Leader to
drive Tier 1 modern trade sales and ensure Grounded products are winning
in-store. You’ll manage our team of merchandizers, secure the best shelf
placement, execute promotions, and unblock operational issues — making sure
our brand stands out and sells through. You’ll also be the key link between sales,
marketing, and operations to keep modern trade partners happy and growing.

What You’ll Do
Sales & Account Management
● Oversee Tier 1 modern trade accounts - like Carrefour, Chandarana, Naivas,
QuickMart, etc. ensuring listings are maintained and new opportunities are
secured.
● Work with buyers and store managers to secure premium shelf placement,
secondary displays, and promotional space.
● Plan and execute in-store promotions, launches, and seasonal campaigns
in collaboration with the marketing team.
● Track and report on sales performance by generating and sharing
comprehensive reports on team objectives, deadlines, and performance,
while providing actionable insights to improve sell-through.

Team Leadership & Merchandizing
● Lead, coach, and manage a team of merchandizers to ensure perfect
execution in-store.
● Conduct regular store visits to check planogram compliance, stock levels,
and display standards.
● Train merchandizers on product knowledge, customer engagement, and
Grounded SOPs.
● Manage team schedules, performance reviews, and continuous
improvement plans.

Operational Excellence
● Act as the first point of contact to resolve any stock, invoicing, or delivery
issues with modern trade partners.
● Coordinate with logistics and production teams to ensure timely and
accurate deliveries.
● Ensure merchandising tools, POS materials, and promotional items are
available and deployed effectively.
● Monitor competitor activity, pricing, and promotional strategies; report and
recommend counteractions.

What You’ll Need
● 3–5 years in FMCG retail sales, with strong exposure to Tier 1 modern trade.
● Proven experience managing merchandizing teams.
● Strong negotiation and relationship-building skills with buyers and store
managers.
● Excellent organizational and problem-solving skills; ability to unblock issues
quickly.
● Data-driven mindset — comfortable working with sales reports and KPIs.
● A valid driver's license and being okay with traveling between locations

What Success Looks Like
● Grounded products have premium shelf visibility and are always in stock.
● Merchandizing standards are consistently high across all Tier 1 accounts.
● Promotions are executed on time, in full, and deliver measurable sales
uplift.
● Issues are solved before they escalate, keeping accounts and teams
running smoothly.
● Sales targets for modern trade channels are met or exceeded.

Salary Range
● KES 30-50k per month Gross, inclusive of commission, depending on
experience

Apply

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