Consultant, Client Services – Corporate and Investment Banking at Standard Bank
Job role insights
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Date posted
August 13, 2025
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Closing date
August 23, 2025
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Hiring location
Nairobi, Kenya
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Qualification
Bachelor Degree
Description
To provide effective management of client queries received at the corporate and investment banking call centre. Responsible for handling inbound and outbound calls and email queries. The primary goal is to provide excellent customer service by addressing inquiries, resolving issues, and providing information about products or services efficiently and professionally.
Type of Qualification: First Degree
Experience Required
3 - 4 years
Mandarin speaking
Ability to work in a fast-paced environment and handle complex customer queries.
Strong verbal, written communication skills and a professional phone voice.
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Things
- Embracing Change
- Interacting with People
Technical Competencies:
- Active Listening
- Client Servicing
- Continuous Improvement
- Data Analysis
- International Market Knowledge
Apply
Click on the link to apply: https://www.standardbank.com/sbg/standard-bank-group/careers/apply/jobs/view-all-jobs/job-detail?jobID=744000075754650&utm_source=MyJobMag
Interested in this job?
9 days left to apply
