Damackline
Executive Assistant to the CEO
KES78,000/month
About me
Experienced and results-driven Executive Assistant with with years of administrative and executive support experience in fast-paced hospitality and business environments. Skilled in calendar management, travel coordination, email handling, stakeholder communication, and confidential document management. Proficient in Microsoft Office Suite, Google Workspace (G-Suite), and Opera PMS, with a strong ability to multitask, prioritise, and support C-level executives effectively. Recognised for being detail-oriented, dependable, and maintaining a high level of discretion and professionalism. Passionate about enhancing team efficiency, managing executive operations, and contributing to business success.
Work Experience
Executive Assistant to the CEO
YourHost Management Ltd.
May 8, 2024
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Present
-Provide high-level executive and administrative support including calendar, travel, and inbox management -Organise meetings, manage confidential documentation, and support cross-department coordination -Oversee procurement, filing systems, and client communications -Act as the liaison between CEO, clients, and internal departments to ensure efficient project delivery
Front Office and reservation Agent
YourHost Management Ltd.
February 3, 2024
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May 7, 2024
Managed front desk operations, guest reservations, and calendar coordination. -Responded to inquiries and ensured top-notch customer service. -Maintained accurate booking records and supported office supplies and procurement. -Coordinated with housekeeping and admin teams to ensure daily operational flow.
Head Waitress & Client Relations Lead
Kahama Hotel
January 1, 2023
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January 1, 2024
-Supervised daily restaurant operations and ensured service excellence -Trained and mentored front-line service staff -Managed VIP guest interactions and resolved escalated concerns -Maintained inventory and shift records for service reporting
Reservations & Guest Experience Intern
Nairobi Serena Hotel
September 3, 2022
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December 22, 2022
-Welcomed guests, handled check-ins, and managed reservations -Processed billing and payments in coordination with the accounting department -Provided service information and coordinated with departments for guest requests
Hospitality Intern
Weston Hotel (Jan–Apr 2022), NAS Servair (May–Aug 2019)
August 4, 2019
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January 1, 2022
-Supported front office and event operations -Assisted in guest service, food logistics, and interdepartmental coordination -Gained experience in professional etiquette and hotel standards
Education
Bachelor of Science in Hotels and Hospitality Management
Bachelor's Degree
August 28, 2017
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June 11, 2022
Graduated with a strong foundation in hospitality operations, front office management, customer service, and administrative support. Completed internship and hands-on training at top hotels including Nairobi Serena Hotel and Weston Hotel.
Honors & awards
Best Employee of the Month – May 2025
June 27, 2025
Awarded by YourHost Management Ltd. for outstanding performance, professionalism, and leadership in supporting executive operations and maintaining team efficiency.
Values Champion – Kallos
June 27, 2025
Recognised for consistently living out the company value of Kallos by demonstrating excellence, integrity, and a positive influence on team culture. Having good relationship with everyone.
Values Champion – Pamoja
June 27, 2025
Honored for embodying the spirit of Pamoja through collaboration, teamwork, and uplifting colleagues in daily operations.