SENIOR OFFICE ADMINISTRATOR at KENIA

(a) Job Specification

Duties and responsibilities at this level will entail:

• Taking oral dictation;
• Using e-office to research and process data;
• Attending to visitors/clients;
• Handling telephone calls;
• Handling customer inquiries and complaints; coordinating schedules of meetings and appointments;
• Coordinating travel arrangements;
• Ensuring security of office records, equipment and documents including classified materials;
• Ensuring security, integrity and confidentiality of information;
• Maintaining an up to date filing system in the office;
• Preparing responses to routine correspondence;
• Overseeing office protocol and etiquette;
• Guiding and supervising other office administrative services personnel;
• Maintaining office diary, appointments and travel itineraries;
• Coordinating schedules of meetings;
• Monitoring procedures for record keeping of correspondence and file movements
• Supervising office cleanliness; and
• Establishing and monitoring procedures for record keeping of correspondence and file movements;

(b) Persons specification:

For appointment to this grade, an officer must have;

1. Served for a cumulative period of six (6) years relevant work experience three (3) of which should have been in the grade of Office Administrator II or in a comparable position in the Public Service or private sector.
2. Bachelors Degree in Secretarial Studies from a recognized institution;

OR

1. Bachelor of Business and Office Management from a recognized institution plus a Diploma in Secretarial Studies from a recognized institution;

OR

1. Bachelors Degree in Social Sciences from a recognized institution plus a Diploma in Secretarial Studies from a recognized institution;
2. Membership to a relevant professional body;
3. Management course from a recognized institution;
4. Proficiency in computer applications.

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https://kenia.go.ke/careers/senior-office-administrator-grade-kenia-6-n-post-1