Customer Care & Admin Support

Overview of the Position

Our client, in the Hospitality Industry located at Syokimau, is seeking to recruit a responsible, honest and hard-working Customer Care / Admin Support

Responsibilities

• Greeting customers and welcoming them to the butchery.
• Receiving Call.
• Ensuring a clean, safe, and organized work environment.
• Developing excellent working relationships and lines of communication with the fellow staff to ensure Butchery service standards are met.
• Ensuring that all customer queries and complaints are dealt with in a prompt and professional manner.
• Maintain a professional appearance at all times in conjunction with grooming guidelines
• Ensuring that all work spaces are sanitary, comply and meet government health and legal guidelines and regulations.
• Operating cash register, collecting payments and providing accurate change.
• Basi Book keeping
• Basic Administration and Operational Support
• Liaison with Head Office and Sister Companies within the group
• Preparation of reports for management use
• Ability to use an automated POS System
• Ensuring the social media platforms are kept active in liaison with the group marketing team.

Requirements

• Diploma in Business Administration / Front Office Operations or any other related field.
• At least 2 years’ experience in a butchery.
• Must uphold cleanliness.
• Great communication and Interpersonal Skills
• Teamwork
• Excellent Customer Care Skills
• Social Media Skills
• High Integrity Levels
• Excellent time management and organization.

How to Apply

f you are up to the challenge, and possess the necessary qualifications and experience; please send your CV and a cover letter only quoting the job title on the email subject (Customer Care / Admin Support) to jobs@aurumconsultants.co.ke not later than 12^th September, 2023.